ASSURANCE ALTERNATIVES IN THE SECOND HAND CAR MARKET

The used vehicle market in Turkey continues to grow under increasing demand and intense competition. With this progress, establishing an element of trust between buyers and sellers is becoming more and more important. The possibility of encountering unexpected malfunctions while purchasing a used vehicle causes concerns for the buyer. While the appraisal process provides confidence at this point; Securing the vehicles against malfunctions that may occur during the post-purchase usage phase also reinforces the sense of trust. Warranty Product Increases Confidence in Used Vehicle Trade In this period when second-hand vehicles have become an investment issue, buyers want to feel safe due to the size of their investment. For this reason, it is inevitable that new approaches will emerge that will increase the variety of services in the expertise sector. Emphasizing that they are constantly developing new solutions in order to provide confidence in the auto expertise industry and to respond to customer needs with a wide range of supply, D-Expert Deputy General Manager Ozan Ayözger said that customers who want to buy second-hand vehicles should definitely get service from expertise points that provide professional service; so that the buyer can get to know the vehicle down to its finest point. Ayözger suggested a warranty package program that protects the vehicle as much as the insurance cost so that the vehicle purchased as a result of professional methods, state-of-the-art equipment and an appraisal process carried out by competent teams does not cause unexpected financial burdens due to future malfunctions. Personalized Protection for Used Vehicles D-Expert Deputy General Manager Ozan Ayozger, who stated that with the D-Expert Warranty program, allows the buyers to get their vehicles under warranty protection within a certain period of time or within the mileage limit after having one of the Full, Full Plus or Full Plus 4X4 appraisal services, "The vehicle they will purchase is 8 years old or 160,000 km. After receiving the appraisal reports, people who are below can choose one of the warranty packages covering different periods and mileage such as 3 months / 5,000 km, 6 months / 10,000 km or 12 months / 20,000 km. The warranty product, which provides protection against malfunctions that may occur after purchase, provides coverage for the engine, torque converter, gearbox, differential and powertrain, electrical component group, oil seals and gaskets, main unit cases parts of the vehicle determined within the program. With this facility we offer, we provide vehicle owners with the opportunity to create a warranty plan suitable for their own budget and vehicles. In this way, buyers secure their investment.” Vehicle Owners will be able to protect themselves against unexpected financial burdens Ayözger said, “The warranty program provides an important opportunity for buyers to protect their vehicles against post-purchase breakdowns. After a malfunction during the warranty period, the costs of properly repairing or replacing the parts specified in the program will be covered by the users' policies. In this way, vehicle owners will protect their vehicles against future malfunctions and will not be under unexpected financial burdens.

ASSURANCE ALTERNATIVES IN THE SECOND HAND CAR MARKET

The used vehicle market in Turkey continues to grow under increasing demand and intense competition.

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