Bilsoft Software Customer Relations Manager Feyza Akdemir said that customer management and relations have become a determining factor for the success of companies.
Customer Relations Manager Akdemir stated that the advancement in technology and digital transformation have begun to personalize the customer experience by redefining it.
Akdemir said, "The data analyzes allow us to understand customer behavior and also enable us to offer customers the offers they need. Personalized services increase customer loyalty and help establish long-term relationships. In addition, social media and digital platforms also contribute to providing fast and effective service. He underlined that they provide service to their users in every field.
Emphasizing the importance of data security and customer privacy, Akdemir said, "Another critical issue is data security and customer privacy. When customers share their personal data, they expect companies to ensure the security of this data. Strong data protection measures are vital to gain and protect customer trust. As Bilsoft Software, we show the utmost importance to the privacy and security of our customers' data."
Customer Relations Manager Feyza Akdemir, who also mentioned the services provided by Bilsoft pre-accounting programs to users, said that it is a very wide-ranging program that includes features such as e-Transformation (e-Invoice/e-Archive/e-Waybill) services, e-Commerce, e-Collection. .
